Refund and cancellation Policy

Letzstepin.com REFUND POLICY

Last updated on : 01 November 2023

There are many different ways you can connect to us – when you create an account with us, subscribe to our offers/ deals, contact us online, view our e-mail address, browse through our website, etc. When you share your authentic information with us by creating a Letzstepin account, you trust us with your information. We value your trust and your privacy is important to us. So we’ve developed a Refund and cancellation Policy that covers:

  • Refund of successful transaction policy
  • Refund Assistance and support
  • Refund status in case of non-delivery of the product.

Please take a moment to familiarize yourself with our Terms of Use and Privacy Policy at the bottom of the page and let us know if you have any questions.

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REFUND AND CANCELLATION POLICIES

All sales/services are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the purchase and all charges that result from those purchases.
You can cancel your order by contacting us at +91-8799919578 or email us at grow@letzstepin.com within 24-Hours of successful transaction, prior to our operations planning of execution.
However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but has not delivered within 15 days of your completion of the transaction then you may inform us by sending us an email on reachus@letzstepin.com or post us a message on the contact us page or call us at +91-8799919578. In such a scenario you will be entitled to a full refund as per our policies and our payment gateway policies. We request you to include in the email the following details -Transaction date and Order Number.
Team LetzStepIn shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery then you will be refunded the money within 14 working days from the date of the receipt of your email.